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    [4,4,"緑区",70,"男性",1,1,2,12,"",134,"",15,"",124,"",1,123,"",279,"","　オンライン化その物が目標になってないか？\nそれが、かえってサービスの低下に成ってないか？\n提供側必要コストの変動状況　等\nを検証して結果を公表し、\n結果に従った必要改善を常にして欲しい"],
    [5,5,"中村区",40,"男性",1,1,1,7,"grafferは他の自治体も使っているので名古屋独自のシステム開発をした方が良いに決まっている。",139,"労働力を他の部署や部門に回せるので行政の組織管理、組織運営には良いとは考える。",1,"",5810,"名古屋おしえてダイヤルのような即時性のある質問回答システム（LINEはセキュリティ面で使うべきでない。）、市民の声の窓口設置と市民の声の統計的データ公開システム。",1,1234,"PayPal、デビットカード、Paidy、docomoのID払い、Amazonギフト",5610,"広告","　日本はIT後進国で非常に劣っているので、海外のIT先進国の情報技術を使った国家運営や行政運営を見習うべきである。\n日本独自の方法でいくと毎度毎度のお決まりのパターンで駄目になるのは目に見えている。\nアメリカ、EUに助けを求めるべきである。\n職員の数週間の派遣程度では理解が追いつかないので、長期間の海外研修か向こうの専門家に来てもらうなり、外資企業に意見を求めるべきである。日本だけで囲い込んだ電子申請サービス事業者では名古屋市の考えていることを達成することは無理である。大きな対価を支払い技術と考え方を輸入すべきである。また、友好都市や姉妹都市があるならば、こういうときこそ助けを求めるべきではないだろうか。見せかけだけの友好関係ならば捨てた方がマシである。"],
    [6,6,"守山区",70,"男性",1,1,1,2,"",1,"",15,"",48,"",1,1234,"ＷＡＯＮ",128,"","　行政手続等について、名古屋市はDX化が、全国的にも遅れているように感じます。\n窓口業務のDX化を更に進めていただきたいと思います。"],
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    [10,10,"瑞穂区",30,"女性",2,99,99,99,"",1234,"",45,"",578,"",1,123,"",578,"","　電子申請はありがたいが、介護をしていた身となると、機械の扱えない高齢者に対しても『電子化』一択となると不安"],
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    [13,13,"千種区",30,"女性",1,1,2,12357,"子供向けの講座等を申し込む時に、子供の情報を入力するのか保護者の情報を入力するのか、わかりにくい時がある",123,"",4,"",38,"",1,123,"",289,"","　すべてをオンラインでできると便利ですが、セキュリティも気になるので、一生に数回しかない手続き（出生届や死亡届など）はオンラインでなくても良いと思います。"],
    [14,14,"緑区",40,"男性",1,1,1,7,"住民票なども取得出来るよう利用可能な範囲を拡大して欲しい。",146,"",4,"",124,"",1,1,"",159,"","　DX推進が遅すぎる。\n全ての申請書類が取得出来るようにして欲しい。\n死亡に伴う出生から死亡までの戸籍謄本や住民票の除票も含めて死亡後の手続きで必要になる書類が一括で取得出来るようにして欲しい。\nそもそも、戸籍謄本と住民票の除票が異なっている意味が不明。\n用途によって書類を分けすぎ。\n故人のマイナカードで提示で必要書類が取得不要になるようにして欲しい。"],
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    [16,16,"東区",60,"男性",1,1,1,6,"",13,"",15,"",58,"",1,1,"",46,"","　使う市民にわかりやすく、便利なシステム、という事を基本的にしてください。"],
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    [21,21,"西区",40,"女性",1,1,2,123,"",13,"",4,"",238,"",1,12,"",1248,"","　選挙もオンラインでも、できるとよいと思う。"],
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    [34,34,"名東区",30,"女性",1,2,99,99,"",134,"",125,"",123,"",1,123,"",19,"","　オンライン化をすることは賛成です。しかし、一度保育園利用申込をオンラインで実施しようと考えましたが、正しい書き方か確認したい部分がいくつかあり、結局来庁してしまいました。\n私の開いている画面を遠隔でサポートして貰えるとオンラインでの申込利用が進むと思いました。"],
    [35,35,"中区",70,"男性",1,2,99,6,"",234,"",124,"",567,"",2,99,"",289,"","　DXの推進の PRを市民広報などを通じて積極的に行う。\nDXを市民に浸透していく方策を取る。"],
    [36,36,"中区",70,"男性",1,1,1,6,"",13,"",14,"",1245678,"",1,123,"",123456789,"","　マイナンバーカードの更新に区役所で並んだという話を聞きました。オンラインで処理できるように早急にしてください。\nネット時代です。役所の事務処理は遅れていると思います。私のような後期高齢者でも役所に行くよりもネットを使ったほうがありがたいと思います。早急の対応をお願いします。"],
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    [44,44,"緑区",30,"女性",2,99,99,99,"",139,"小さな子供を連れて役場まで行くのが大変なので、自宅から手続きぐできるのは助かります。",4,"",238,"",1,123,"",128,"","99.0"],
    [45,45,"緑区",60,"女性",1,2,99,99,"",356,"",4,"",246,"",1,12,"",19,"","99.0"],
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    [47,47,"北区",20,"女性",1,1,2,2,"",3,"",24,"",12345678,"",1,123,"",1249,"","　役所の書類は紙でなければならないものが多いと思います。\nもっと手続きがネット上で出来るようになれば混雑している窓口に行かなくてもすむのでは、と思います。\n※ただ、記入例やQ&Aなどを充実させる必要はあると思います。"],
    [48,48,"西区",60,"女性",2,99,99,99,"",156,"",14,"",9,"",1,123,"",49,"","　個人情報の流出が絶対にないようにして欲しい"],
    [49,49,"東区",30,"女性",2,2,2,12,"",13,"",5,"",123,"",1,1,"",124,"","　文字は少なく、絵・文字・色分け等を駆使して直感で分かる(バカでも分かる)画面周りを作って欲しいです。文字を読むばかりだと、結局よく分からず、問い合わせが増えるだけです。"],
    [50,50,"熱田区",50,"男性",1,1,2,12,"",134,"",14,"",12345678,"",1,123,"",123456,"","　働き方やライフステージごとに異なる時間の使い方に対応出来るように、市の電子申請や行政手続きのオンライン化と言ったDX化は、私たち市民の生活の利便性を高めることのみならず、行政コストの低減にも役立つことから、今後そのニーズは高まると思います。DX化の推進は、初期コストはかかるとは思いますが、是非とも積極的な推進をよろしくお願いします。"],
    [51,51,"天白区",60,"男性",1,2,99,99,"",134,"",15,"",124,"",1,123,"",17,"","99.0"],
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    [57,57,"天白区",40,"女性",1,2,99,99,"",123,"",25,"",348,"",2,99,"",189,"","　ネットワークの不具合が出た場合にどのように対応するかなどの課題を提示してほしい"],
    [58,58,"名東区",40,"女性",1,1,2,27,"前のように検索項目を選択すると講座が出るようにして欲しい。募集の過ぎた講座がずっと残っていて、排除できないので、検索に時間がかかる。子供向けの講座がないか探したいのに、募集中まで辿り着けない。前のように検索ワードにチェックを入れて、一画面で一覧でパッと見られるように戻して欲しい。本当に本当に不便です。",136,"",4,"",238,"",1,13,"",128,"","　今保育補助金申請は郵送で届いて郵送で提出していて非常に面倒なので、そう言った事も電子化したらいいと思います。以前自動車税か固定資産税を振り込めるとのことで電子決済を試みようと思いましたが手数料が高すぎてやめましたので、手数料を窓口より安くした方が利用者が増えると思います。"],
    [59,59,"中川区",70,"男性",2,99,99,99,"",13,"",15,"",9,"",1,13,"",18,"","99.0"],
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    [64,64,"東区",70,"男性",1,1,1,6,"",13,"",1,"",258,"",1,12,"",159,"","　大変なことですが将来にわたって絶対必要なことですので力を注いでくださるようお願いします。"],
    [65,65,"昭和区",50,"男性",1,1,1,1235,"",1,"",15,"",238,"",1,1,"",1,"","99.0"],
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    [68,68,"守山区",50,"女性",1,2,99,99,"",136,"",14,"",35678,"",2,99,"",128,"","　行政手続きなどのオンライン化はとても便利でありがたいが、スマホやパソコンを使用しない高齢者が手続きに困ることがないように一定の配慮も必要かと思う。"],
    [69,69,"東区",60,"女性",1,1,1,127,"できるだけ入力項目など簡略化してほしい。履歴で氏名住所が自動で入力されるなど。",13,"",5,"",124,"",1,12,"",19,"","　便利になるのはいいが、個人情報保護は、徹底してほしい。"],
    [70,70,"北区",50,"女性",1,2,99,99,"",123,"",5,"",127,"",1,2,"",134,"","99.0"],
    [71,71,"中川区",50,"女性",1,2,99,99,"",13,"",14,"",278,"",1,123,"",148,"","99.0"],
    [72,72,"中区",50,"男性",2,99,99,127,"そもそも何ができて出来ないのかがわからない",134,"",14,"",246,"",1,13,"",129,"","　例えば家族が死亡した時に、どんな手続きが必要かを確認できるページがありますが、その際わからない言葉や、本人がやっていたか加入していたかわからないものがあります。\nその場合、例えばこんな感じの名刺大のカードで〇〇という文字が入ってるもので…みたいな説明があるとわかりやすい。\n特に歳をとった人しか加入していないようなものだと、若い人は見たこともないので、「〇〇がありますか？」とか「入っていますか？」と言われても、なんだそれは？となってしまいます。"],
    [73,73,"北区",50,"男性",1,2,99,99,"",14,"",15,"",28,"",1,13,"",149,"","99.0"],
    [74,74,"南区",70,"女性",1,2,99,99,"",34,"",124,"",358,"",1,12,"",346,"","　以前ごみ収集が分別収集に変わったとき、小学校において地区説明会があったと記憶する。\n職員による質疑応答もあり、丁寧な説明がわかりやすく気持ちよくスタートできてよかった。\n\n行政手続きのオンライン化をスピーディにすすめ、かつ幅広い市民の協力を得るために、特に高齢化の進んでいる区では、『電子サービスの何たるか』から説明を必要とするのではないだろうか。\n\nできれば推進の具体的な方法を忍耐強く説明をしてほしい。\n高齢者に根強くある不安、すなわちセキュリティーや使い方の戸惑いなどを払しょくしてほしい。\nあと10年後くらいには電子サービスも手続きのオンライン化もごく普通のこととなっているだろうから。"],
    [75,75,"緑区",40,"女性",2,99,99,99,"",134,"",2,"",238,"",1,12,"",128,"","99.0"],
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    [79,79,"中川区",40,"女性",2,99,99,12,"",236,"",5,"",124,"",1,13,"",123,"","99.0"],
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    [109,109,"名東区",60,"女性",1,1,1,2,"",13,"",15,"",24,"",1,12,"",12,"","　高齢者や身障者に配慮してほしい"],
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    [130,130,"名東区",70,"男性",1,2,99,99,"",134,"",5,"",127,"",1,12,"",12,"","　今のところありません"],
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    [132,132,"熱田区",40,"男性",2,99,99,99,"",15,"",124,"",23,"",1,12,"",257,"","　特にない"],
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    [135,135,"瑞穂区",70,"女性",2,99,99,99,"",13,"",5,"",467,"",1,3,"",128,"","　どんどん便利になる事が、よくわかります。活用するためにいろいろ覚える必要がありますが、時代の流れなので頑張りたいと思います。"],
    [136,136,"守山区",60,"女性",1,2,99,99,"",13,"",5,"",56,"",1,123,"",278,"","　電子申請あまり、興味がない。入力にうといから。"],
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    [141,141,"守山区",60,"男性",1,1,1,1,"",123,"",15,"",127,"",2,99,"",178,"","　普段、仕事をしているので、役所の開所している平日に伺う事が難しいので、いつでも使用できるオンライン化の推進をお願い致します。\n窓口だと、待ち時間がありますので、相談などオンラインで解決してもらえると嬉しいです。"],
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    [146,146,"中川区",30,"女性",2,99,99,99,"",123,"",4,"",28,"",1,123,"",1,"","　オンラインで手続きが簡単に行えるのは良いと思うが、インターネット手続きに慣れていないご年配の方などが代わりにやってもらうというときに個人情報を漏らしてしまったり悪用されたり等がきになる。"],
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    [153,153,"瑞穂区",40,"男性",1,1,2,7,"申請できるものの範囲が限定されすぎている。",13,"",15,"",248,"",1,123,"",124,"","　DX推進を「業務の効率化」ということと単純に結び付けて考えないようにしていただきたい。\n新しいことを推進・維持していくためには、それを担当する職員の配置が必須だと考えます。\n１人の職員が兼任して行なっている業務はないか。あるとしたらどういった業務か。それはDXを利用して自動化や省力化できるものか。できるのであれば、その職員の担当業務が軽減できてどれだけ余力が生まれるのか。ここまでは考えられると思いますが、そこで生まれた余力の部分に、また新しい業務分担を入れてしまったら、結局元の木阿弥だと思うからです。\n\n余力が全体としてどれだけ生まれるかを俯瞰して業務を整理し、改めて、DXを推進していくことで新しく加わった業務（リテラシー強化や社会への啓蒙活動など）に専任で当たる職員を配置していくようにしてくださることを、市民として望みます。"],
    [154,154,"千種区",70,"女性",2,2,99,1,"",123,"",15,"",248,"",1,12,"",238,"","　どのように検索していったらよいかわからない。どこからどう入っていったら良いかわからない。QRコードから入れると都合が良いです。"],
    [155,155,"中川区",30,"男性",2,2,99,99,"",3,"",4,"",234,"",1,123,"",19,"","　順次で構いませんので、行政手続きの全てを電子化して頂けると助かります"],
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    [158,158,"守山区",60,"男性",1,1,1,6,"",134,"",15,"",47,"",1,1,"",12,"","99.0"],
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    [164,164,"西区",50,"女性",1,1,1,1,"",2,"",4,"",38,"",1,1,"",1,"","99.0"],
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    [166,166,"西区",60,"男性",2,2,1,6,"",136,"",124,"",268,"",1,123,"",138,"","　ＤＸについて、もっとＰＲして欲しい！"],
    [167,167,"中川区",60,"男性",2,2,99,99,"",13,"",15,"",124,"",1,123,"",39,"","　役所などで、実際に見本を、見せてさわらせる。"],
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    [171,171,"千種区",40,"男性",1,1,2,2,"",134,"",15,"",238,"",1,123,"",169,"","　住民票や納税証明等オンラインで簡単に取得できるようにしてもらいたいです。"],
    [172,172,"名東区",20,"女性",1,1,1,6,"",36,"",4,"",8,"",1,12,"",13679,"","　マイナンバーカードの利用でできるサービスを他都市同様に充実させて欲しい"],
    [173,173,"緑区",50,"女性",1,1,1,6,"",136,"",4,"",146,"",2,99,"",123,"","　ネット環境が使えない方もたくさんいる。また電力が使えない非常事態に備え、DX推進と並行しつつアナログ対応策も用意。全職員に周知しておく必要があると思う。いざとなった場合にすぐ対応できるように。"],
    [174,174,"名東区",50,"男性",2,2,99,99,"",8,"",1,"",28,"",1,123,"",4,"","99.0"],
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    [215,215,"緑区",60,"男性",1,2,99,99,"",156,"",15,"",2,"",1,12,"",148,"","　電子情報を活用したサービスに接するとき、わかりやすさと信頼性が必要と考える。すぐれたシステムであっても分かりにくさや複雑なシステムは利用しにくい。利用者は、システムの内容や制約はわからない状況で接するが、その仕組みやガイドをわかりやすくする必要がある。例えば、先の設問で入力制限があるため誤記が減少するとあるが、その制限についての理解が進まないとかえってシステムの信頼がなくなり利用されなくなることも起こりうる。また運営側の信頼度をシステムの安全性を含めて高める必要があると考える。"],
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    [234,234,"西区",40,"男性",1,1,1,1,"",123,"",3,"",124,"",1,1234,"ワオンカード、ナナコカード",139,"","　行政手続きのオンライン化にしても、その存在も中味も知らない人達がまだまだ多い徳川思うので、そのことをもっと多くの人達に知って貰う取り組みをたくさんしなければいけないと思います。"],
    [235,235,"中区",70,"男性",1,2,99,99,"",136,"",15,"",78,"",2,99,"",2345,"","　高齢者にも分かるよう、丁寧な説明、進め方が求められると思う。当面、両方でできるようにするなど、拙速は、避けるべきだと思います。"],
    [236,236,"南区",70,"男性",1,1,1,12,"",13,"",1,"",8,"",2,99,"",25,"","　入力した内容に間違いに気づいたときのバックアップ方法を考えて頂きたい。"],
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    [270,270,"中村区",60,"男性",1,2,99,99,"",136,"",15,"",358,"",2,99,"",368,"","　名古屋市のDXの推進に関しては、時代の流れでやらざるおえないのが現実でしょう。ただ後期高齢者の皆様は、パソコンやスマートフォンが使えない人や苦手な人が多いのも現実でしょう。我々６０代後半はなんとかギリギリついていけますが、やはり戸惑うのも現実です。電子決済に関しては、特に抵抗感を感じます。その中でのDXの推進は、大変ご苦労があると思います。しかし推進すべきと思いますし、賛成です。これは名古屋市という公共事業でありますので住民の意識改革が必要です。粘り強く宣伝していくしかないと思っております。まずは選択肢を持たせながら徐々に進めていけばよいのではないでしょうか。そのうちに世代も変わっていきますので、なぜ今こんなことができなかったのか不思議に思う時代が来ると確信しております。　　ー時代遅れを痛感している老人の戯言ー"],
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    [273,273,"北区",20,"女性",2,99,99,99,"",13,"",14,"",8,"",1,12,"",4,"","99.0"],
    [274,274,"熱田区",20,"女性",2,99,99,99,"",13,"",4,"",8,"",1,2,"",3678,"","99.0"],
    [275,275,"熱田区",60,"男性",1,1,2,127,"記入時間を制限する機能はやめてほしい",139,"悪いところですが、検索がスムーズにできないところがあります",1245,"",67,"",1,12,"",78,"","　情報通信機器の充実\n情報通信機器の無料化\nみんなが情報通信機器を使えるように構築する\n名古屋市DX先進市を強く推進して行く"],
    [276,276,"昭和区",70,"女性",1,1,1,125,"",123,"",1,"",1568,"",2,99,"",289,"","　時間の余裕がある時に利用できるのは便利だが入力に自信が無いので不安な面もある（何分にも高齢者なので）\nだから、高齢者になれさせるには日常生活に行き届いてない"],
    [277,277,"緑区",50,"女性",1,2,99,6,"",136,"",15,"",124,"",1,123,"",129,"","　マイナンバーカード取得により、多様な行政サービスがオンラインで受けられるのは非常に便利で効率的だと思います。高齢者などオンラインで手続きできない人たちへの対応が今後の課題だと思います。"],
    [278,278,"緑区",70,"男性",1,1,2,12,"",135,"",14,"",26,"",2,99,"",167,"","　行政に求める自分の課題解決のために、区役所の総合案内所のような窓口をDXでもわかりやすく案内して欲しい。"],
    [279,279,"中川区",50,"男性",1,2,99,6,"",124,"",1,"",128,"",1,12,"",149,"","　マイナンバーカード活用が早く進むようにしてほしい。"],
    [280,280,"緑区",20,"女性",2,99,99,99,"",134,"",124,"",234,"",1,13,"",146,"","　電子申請できることが増えれば、手続きが便利になるのでとてもうれしい。どんなことが可能かは、広報でみんなが知れると嬉しい。"],
    [281,281,"千種区",60,"女性",1,1,1,2,"",136,"",15,"",478,"",2,99,"",248,"","　マイナンバーカードが万能であるような使い方は不安がある。"],
    [282,282,"千種区",70,"男性",1,2,99,6,"",16,"",15,"",24,"",1,123,"",179,"","99.0"],
    [283,283,"千種区",40,"女性",1,1,1,6,"",13,"",1,"",246,"",1,12,"",124,"","99.0"],
    [284,284,"中区",40,"女性",2,99,99,6,"",13,"",134,"",28,"",1,123,"",129,"","99.0"],
    [285,285,"緑区",40,"男性",1,2,99,99,"",134,"",15,"",12348,"",1,13,"",149,"","　従来の手続を残したままだと二重の業務となるので市役所の効率化のため窓口受付は無くしてよいと思います。"],
    [286,286,"港区",40,"男性",1,2,99,99,"",123,"",5,"",8,"",1,13,"",28,"","99.0"],
    [287,287,"天白区",70,"女性",2,99,99,99,"",13,"",45,"",58,"",1,12,"",148,"","　カード決済で、買っていないものの精算が行われたことがあり、個人情報の流出が不安です。電子化推進はよいことだが、同時にセキュリティの確保を推進すべきだと思う。"],
    [288,288,"昭和区",30,"女性",1,2,99,99,"",13,"",1,"",124,"",2,99,"",12,"","99.0"],
    [289,289,"千種区",50,"女性",1,1,1,2,"",135,"",15,"",12,"",1,123,"",128,"","99.0"],
    [290,290,"瑞穂区",60,"男性",1,1,1,6,"",13,"",15,"",28,"",1,13,"",124,"","　行政手続きのオンライン化はとても便利と思う。やり易い（住民票等の証明書交付）ところから積極的に進めて欲しい。\n本人確認は必要だし、受取り時になるのかなあ？"],
    [291,291,"南区",20,"女性",1,2,99,99,"",3,"",4,"",24,"",1,1,"",4,"","99.0"],
    [292,292,"緑区",20,"女性",1,2,99,99,"",1346,"",24,"",2,"",1,123,"",149,"","99.0"],
    [293,293,"西区",70,"男性",1,2,99,99,"",13,"",35,"",10,"時間があるので、すぐに必要ではない",1,124,"d払い",37,"","99.0"],
    [294,294,"東区",60,"女性",1,2,99,99,"",123,"",4,"",28,"",1,2,"",124,"","　個人情報管理を厳格に対応する態勢を構築して頂きたい。"],
    [295,295,"昭和区",40,"男性",1,1,1,6,"",3,"",124,"",12345678,"",1,123,"",1468,"","　市民向けサービスはアジャイル開発（優先度に基づいた機能の選定とリリース）で、スピード重視でサービスを提供して欲しい。また、DX推進においては業務効率化が必須（前提）であるため、しっかりと投資（予算確保）しつつ、最終的な成果につなげて欲しい。また、そのプロセスについては市民へ公開（可視化）して欲しい。とくにかく、現在の役所は（平日日中のみ対応で）市民ニーズに即しているとはかなり言い難く、使いづらい。土日や夜間に対応できないのであれば、オンライン化は必須。"],
    [296,296,"中村区",20,"男性",1,1,1,2,"",13,"",1,"",2,"",1,23,"",19,"","99.0"],
    [297,297,"西区",20,"女性",2,99,99,1,"",3,"",4,"",2,"",1,13,"",8,"","　戸籍謄本などをもらうときの支払いをクレジットカードやPayの支払いができるようにしてほしい。"],
    [298,298,"千種区",70,"男性",1,2,99,99,"",3,"",1,"",9,"",2,99,"",3,"","99.0"],
    [299,299,"昭和区",50,"男性",1,1,1,2,"",1346,"",135,"",23468,"",1,123,"",125,"","　少なくとも他市町村のように住民票の写しくらいはコンビニでとれるようにしてくれ。"],
    [300,300,"名東区",50,"女性",1,1,1,2,"",3,"",1,"",478,"",1,12,"",123,"","99.0"],
    [301,301,"千種区",20,"男性",2,99,99,6,"",356,"",15,"",28,"",1,123,"",19,"","99.0"],
    [302,302,"西区",30,"女性",1,1,1,12,"",12346,"",5,"",1234568,"",1,123,"",129,"","99.0"],
    [303,303,"名東区",60,"女性",1,2,99,99,"",134,"",35,"",246,"",1,123,"",124,"","99.0"],
    [304,304,"熱田区",50,"女性",2,99,99,99,"",123,"",5,"",4,"",1,123,"",128,"","　今はぎりぎりよいが、高齢になって行くとついていけなくなってしまわないか不安。"],
    [305,305,"瑞穂区",50,"男性",1,1,1,6,"",123,"",13,"",178,"",1,23,"",125,"","　セキュリティーが維持できるようお願いします。"],
    [306,306,"熱田区",30,"女性",2,99,99,99,"",13,"",4,"",28,"",1,13,"",2,"","99.0"],
    [307,307,"瑞穂区",30,"男性",1,2,99,99,"",13,"",4,"",23,"",1,123,"",28,"","99.0"],
    [308,308,"東区",30,"男性",1,1,1,25,"",34,"",15,"",38,"",1,12,"",1469,"","99.0"],
    [309,309,"東区",20,"女性",1,1,1,2,"",3,"",5,"",278,"",1,123,"",128,"","99.0"],
    [310,310,"港区",50,"女性",2,99,99,99,"",3,"",14,"",35,"",1,13,"",67,"","　更新、手続き等のオンライン化はこれからとても便利で進めてもらいたいが、すすめて説明する人達が、何も解らない人達に理解してもらえる説明が必要\n\n高齢者やOA機を苦手としている人に専門用語で話されても意味がわからないと思う為"],
    [311,311,"天白区",20,"女性",2,99,99,12,"",13,"",124,"",234,"",1,23,"",134,"","99.0"],
    [312,312,"瑞穂区",70,"女性",2,99,99,99,"",13,"",1,"",1,"",2,99,"",78,"","99.0"],
    [313,313,"天白区",50,"男性",1,2,99,99,"",13,"",5,"",268,"",1,12,"",148,"","　個人情報の漏洩や、決済におけるトラブルが無いよう、セキュリティ面をしっかりやって欲しい。"],
    [314,314,"南区",40,"女性",1,1,1,6,"",134,"",5,"",238,"",1,123,"",269,"","　始める時はマイナポイントの時のように導入しやすいように何か特典をつけて欲しいです。"],
    [315,315,"天白区",30,"男性",2,99,99,99,"",134,"",15,"",238,"",1,123,"",159,"","　名古屋市の現時点のDX関係の施策は、役所で働く職員の方々の業務効率化を重点的に実施していますが、マイナンバーカードを活用した住民票の写し、印鑑証明書のコンビニ交付といった住民の負担を軽減できる施策にはあまり熱心ではないように感じます。\n\n特にコンビニ交付は、政令指定都市でこれができないのは名古屋市のみ、という不名誉極まりない状態で、何年にも渡って予算請求を拒否し続けている不可解な状況です。\n\nコロナ禍の中で人と接する機会を減らす必要があるなかで、このような状況であるのは非常に残念に思います。\n\nもちろん、職員の方々の業務効率化も大事ですが、市民の生活を直接効率化できる施策の検討もお願い致します。"],
    [316,316,"中区",30,"男性",2,99,99,99,"",12,"",14,"",12,"",1,123,"",159,"","　今後はデジタルに慣れた世代が大半となるためどんな項目にせよオンライン化は進めるべきだと思う"],
    [317,317,"中村区",40,"男性",1,2,99,99,"",135,"",124,"",124,"",1,123,"",134,"","　申請サービスのログインに関する事（ログインIDやパスワードのトラブル）の窓口を一本化してたらい回しにして欲しくない。これは迅速化して欲しい。\n例えば、申請書類はオンライン上で申し込みして、翌日に地下鉄の駅長室等で受け取れる、ぐらいにはして欲しい。"],
    [318,318,"北区",60,"女性",1,1,2,1,"",13,"",1,"",56,"",2,99,"",10,"元々役所に行く用事は、戸籍にしろ住民票にしろ、１年間に１回もないくらいです。それよりそれらの書類のほとんでは、役所が請求するもので、役所の請求を減らした方がはるかに効率的になると思います。例えば、住民票の何％が役所に出すために取っているかの統計を取ってみたことはあるでしょうか？","　申し訳ありません。Q10の意見に書き込んでしまいました。"],
    [319,319,"緑区",60,"女性",1,1,1,1,"",13,"",124,"",2,"",1,123,"",19,"","99.0"],
    [320,320,"緑区",70,"女性",1,2,99,99,"",13,"",125,"",12,"",2,99,"",258,"","99.0"],
    [321,321,"東区",30,"男性",1,1,1,6,"",1236,"",5,"",248,"",1,123,"",12,"","99.0"],
    [322,322,"熱田区",60,"女性",1,2,99,99,"",123,"",4,"",248,"",1,123,"",169,"","　オンラインのみだと　どうしても判りにくくなりがちで、うまくいかない事が多々あります。\nわたしのような者でも理解しやすいようサポートが必要だと思います。"],
    [323,323,"名東区",70,"男性",2,99,99,123457,"スマホを持っていない。",23,"",1,"",2568,"",2,99,"",89,"","99.0"],
    [324,324,"中川区",60,"女性",1,2,99,99,"",123,"",35,"",268,"",1,123,"",347,"","　オンライン化が進みもっと簡単に申請が出来るように期待します。\n行政用語ではなく分かりやすい言葉での説明をお願いします。"],
    [325,325,"瑞穂区",40,"女性",1,2,99,99,"",123,"",4,"",346,"",1,13,"",238,"","99.0"],
    [326,326,"港区",50,"男性",1,2,99,99,"",124,"",124,"",245,"",1,2,"",149,"","99.0"],
    [327,327,"東区",10,"男性",1,1,1,2,"",13,"",15,"",238,"",1,123,"",248,"","99.0"],
    [328,328,"千種区",70,"男性",1,1,1,245,"",236,"",1,"",247,"",2,99,"",178,"","99.0"],
    [329,329,"緑区",20,"男性",1,2,99,6,"",134,"",125,"",234,"",1,123,"",189,"","99.0"],
    [330,330,"北区",40,"女性",2,99,99,99,"",123,"",5,"",24,"",2,99,"",12,"","　区役所窓口は、日曜開庁などもあるが基本的に平日昼間しか開いていないので、オンライン化は是非とも早急に進めていただきたい。それによって窓口の人員も減らすことができるのではないか。"],
    [331,331,"名東区",30,"男性",1,1,1,6,"",7,"",1,"",9,"",1,1,"",1,"","99.0"],
    [332,332,"北区",40,"男性",1,1,1,2,"",13,"",124,"",123458,"",1,123,"",1239,"","　住民票をコンビニで受け取りたい。"],
    [333,333,"緑区",20,"女性",2,99,99,99,"",134,"",14,"",124,"",1,3,"",126,"","99.0"],
    [334,334,"港区",60,"男性",1,2,99,99,"",123,"",15,"",4,"",2,99,"",1,"","99.0"],
    [335,335,"天白区",70,"男性",1,1,1,2,"",3,"",15,"",127,"",1,1,"",159,"","　市政の資料のオープン化　\n市政事業の進捗の閲覧"],
    [336,336,"名東区",70,"男性",2,99,99,6,"",13,"",4,"",478,"",1,23,"",269,"","99.0"],
    [337,337,"東区",60,"女性",1,2,99,99,"",13,"",124,"",468,"",2,99,"",12,"","　行政側主体の手続きオンライン化ではなく、市民にとってメリットがあるオンライン化にしていただけるよう進めていただける事を望みます。\n婚姻届や死亡届のような偽造される可能性があるものについては懸念される。知らない間に入籍されていたなどという可能性はないのでしょうか。"],
    [338,338,"熱田区",50,"男性",1,2,99,99,"",13,"",4,"",12,"",1,123,"",124,"","　電子化は必要だと思うが、高齢者がやり方がわからず取り残されない様にする事が大切かと。"],
    [339,339,"緑区",40,"女性",1,1,1,6,"",123,"",24,"",238,"",2,99,"",269,"","99.0"],
    [340,340,"中村区",60,"女性",1,1,2,2,"",13,"",14,"",248,"",1,13,"",178,"","99.0"],
    [341,341,"北区",50,"男性",2,99,99,99,"",134,"",135,"",124,"",2,99,"",379,"","99.0"],
    [342,342,"中川区",60,"女性",1,1,1,6,"",123,"",124,"",78,"",1,1,"",356,"","　個人情報が守られることを第一にのぞみたいので、オンライン化は市民が共有できる情報発信から初めて欲しい。\nまた、申請に関しては、ネット慣れしている子育て世代に関するものからスタートが望ましい気がする。\n70か80か、この先年を重ねたら、時代の波に乗っていけるか不安。真偽を見分けられないかも。"],
    [343,343,"北区",40,"女性",1,2,99,99,"",13,"",15,"",12345678,"",1,123,"",14,"","99.0"],
    [344,344,"港区",70,"男性",1,1,1,6,"",134,"",14,"",124,"",1,123,"",129,"","　高齢者が電子サービス操作をできるのかが心配です、そういう私も高齢者ですが。"],
    [345,345,"中川区",30,"女性",1,2,99,99,"",123,"",14,"",124,"",1,13,"",249,"","　コスパが良い行政運営をお願いします。"],
    [346,346,"瑞穂区",20,"女性",2,99,99,99,"",1456,"",14,"",238,"",1,123,"",159,"","　GIGAスクールもそうだが、官公庁のオンライン化は人もシステムも脆弱な面があるので、しっかりとした人員を用意してしっかり対応できる状況を整えてから導入してほしい。やってみて不具合ばかりでは結局利用者にとって不便な物になる。"],
    [347,347,"緑区",50,"女性",1,2,99,99,"",13,"",4,"",248,"",1,1,"",168,"","　マイナンバーカードを作り、住民票をコンビニで取得できると思ったのですができず、いろんな面で便利になるといいですね。"],
    [348,348,"西区",40,"女性",2,99,99,99,"",134,"",124,"",237,"",1,124,"ID",1610,"子育てに関する質問や要望への回答や対応","　要望や意見を取りまとめ、市民の声に応えていく事へ活用してほしい"],
    [349,349,"中村区",50,"女性",1,1,1,6,"",135,"",5,"",248,"",1,12,"",123,"","99.0"],
    [350,350,"瑞穂区",50,"女性",1,1,1,6,"",136,"",14,"",124,"",1,12,"",124,"","99.0"],
    [351,351,"名東区",40,"男性",2,2,99,17,"使ったことがないからわからない",134,"",14,"",123,"",1,123,"",156,"","　ご存知のとおり、DX化と単なるデジタル化は違います。機能から作り始めるのではなく、ゴールは何かを明確にし、どんなサービスにするか、どうしたら簡単に使い勝手が良く、何がユーザメリットとなるのかよく検討してください。"],
    [352,352,"千種区",40,"女性",1,1,1,1,"",234,"",14,"",23,"",1,123,"",123,"","　名古屋市の施設のイベント情報（例えば子ども向け）等が一括で検索、みれるサイトが知りたい（図書館チラシでやっとイベント情報が知れたので）"],
    [353,353,"千種区",60,"女性",2,99,99,99,"",378,"",4,"",18,"",2,99,"",127,"","　オンラインに慣れている人はいいが、まだまだ使うのにボタン一つでも押すのに、躊躇したり、間違えて押してしまう人も多い。使い方を教えてもらえる所を、増やして誰でもが使いやすいようにする必要がある。"],
    [354,354,"北区",60,"女性",1,2,2,24,"",23,"",1,"",1,"",1,123,"",1,"","　電子化されて、老人がいろんな手続きができなくなり困る人も増えるのではないか？助けてくれる人がまわりにいればいいができない人は、どうしたらいいのか聞く場所もなく取り残されないか？"],
    [355,355,"昭和区",70,"女性",2,99,99,99,"",138,"",14,"",9,"",1,3,"",138,"","　特にありません。"],
    [356,356,"北区",50,"女性",1,2,99,99,"",13,"",14,"",2,"",1,123,"",189,"","99.0"],
    [357,357,"昭和区",70,"男性",1,1,1,45,"",3,"",4,"",148,"",2,99,"",47,"","　特にありません。"],
    [358,358,"守山区",70,"女性",1,1,1,2,"",13,"",125,"",248,"",1,123,"",248,"","　是非推進してください\nただしオンラインを使えない人の対応も丁寧にしてください"],
    [359,359,"天白区",40,"男性",1,2,2,12,"",1234,"",15,"",110,"選挙",1,1,"",14,"","99.0"],
    [360,360,"南区",70,"女性",1,1,1,24,"",13,"",25,"",12,"",1,3,"",19,"","　もう少し分かりやすくしたほうが誰にでもできると思います"],
    [361,361,"瑞穂区",40,"女性",1,1,1,1235,"",3,"",4,"",8,"",1,13,"",4,"","　情報流失がないようセキュリティは万全にしてほしい。\nネットができない人もいるので、できる人できない人でサービスに差はつけないでほしい。"],
    [362,362,"北区",50,"男性",2,99,99,99,"",134,"",134,"",258,"",1,123,"",149,"","　まず、マイナンバーを他市レベルで使用できるようにして欲しい。"],
    [363,363,"瑞穂区",50,"女性",2,2,99,99,"",13,"",35,"",248,"",1,12,"",2,"","99.0"],
    [364,364,"中川区",50,"女性",1,2,99,99,"",135,"",4,"",28,"",1,123,"",129,"","99.0"],
    [365,365,"守山区",40,"女性",1,2,99,99,"",9,"もっと他の申請ができないと意味がない",4,"",124567810,"市民の声をいつでもあげられる所",1,123,"",168,"","　まずは早急に名古屋市も住民票などが時間外に取れるように。\n\nオンラインで掲示板など、市民の声を吸い上げて、住みやすい環境に取り組んで欲しい。"],
    [366,366,"緑区",30,"女性",1,1,1,127,"どこの区での開催かなども文字入力なしでも検索できるようにしてほしい。対象年齢も分かりづらい。",134,"",14,"",378,"",1,123,"",129,"","　せっかくマイナンバーカードがあるんだから、これでオンラインの手続きが楽になってほしい。\n写真で免許証の確認。\nマイナンバーカードの暗証番号入力でセキュリティはなんとかなると思う。\nPayPayで税金は払えるのに、徴収すること以外でのサービスの改善が見られずやる気のないように見えてしまいます。\n住民票を取り寄せれるようにしてほしい。\n支払いもPayPayやクレジットカードで問題ないですよね？むしろ記録が残るのでこちらのほうが良いとさえ思います。\n\n\n電子申請サービスもYahooなどが分かりやすくていいかと思うので参考にしてほしいです。\n\n名古屋市のホームページもどこに何が書いてあるかごちゃごちゃしててわかりづらいと、ママたちの間で話題にあがりました。\n整頓するか、一から作ってほしいと思います。"],
    [367,367,"熱田区",70,"男性",1,2,99,99,"",13,"",14,"",28,"",2,99,"",8,"","99.0"],
    [368,368,"熱田区",70,"男性",1,2,1,5,"",134,"",5,"",126,"",1,3,"",2,"","　特にありません"],
    [369,369,"中村区",70,"男性",2,99,99,99,"",135,"",15,"",124,"",2,99,"",124,"","　スマホから入れて　QRコードで\n進める手続き～\n簡単な項目からスタートし\n何時でも不安　不明な事に直ぐに対応する体制をしいてほしい\n一例として　何時でも電話で\n相談出来る様な部署を慣れ迄　設置して頂きたい、\nDXの仕組みを何時でも誰でも\n迷わず楽に活用出来る～\nそんな社会　システムが早く\n出来上がってほしいと思っています、"],
    [370,370,"緑区",70,"女性",2,99,99,99,"",136,"",15,"",258,"",1,24,"スマホ",124,"","　しっかりとした　セキュリティ対策をお願い\nしたいです。"],
    [371,371,"瑞穂区",60,"女性",2,99,99,99,"",134,"",5,"",278,"",1,12,"",29,"","99.0"],
    [372,372,"北区",50,"女性",1,2,99,25,"",13,"",15,"",28,"",1,123,"",128,"","　たくさん選択するものがあると迷うので、もっと簡略化した色分けがしてあると分かりやすいかと。行政でも色々な分野によって色分けするとか。"],
    [373,373,"中川区",60,"女性",2,99,99,99,"",3,"",5,"",124,"",1,12,"",128,"","　民間や他都市の良いところや若手の意見を積極的に取り入れ、簡単で使いやすいシステムにしてください。\nセキュリティ対策は最重要だと思います。"],
    [374,374,"中村区",70,"男性",1,2,99,99,"",8,"",5,"",7,"",2,99,"",78,"","99.0"],
    [375,375,"南区",70,"女性",1,2,99,99,"",13,"",4,"",248,"",2,99,"",28,"","　オンライン化は大賛成です。\nしかし、今まで最近は私1人では\n理解できないところがありますので\nその時は娘に教えてもらったり、手伝ってもらって実行しています"],
    [376,376,"名東区",40,"男性",1,2,99,99,"",14,"",14,"",123,"",1,13,"",125,"","99.0"],
    [377,377,"熱田区",60,"男性",1,2,99,99,"",356,"",14,"",148,"",1,123,"",248,"","99.0"],
    [378,378,"東区",50,"男性",2,99,99,7,"使ったことがない",34,"",1234,"",246,"",1,123,"",248,"","99.0"],
    [379,379,"昭和区",30,"女性",2,2,99,99,"",124,"",24,"",123,"",1,123,"",123,"","99.0"],
    [380,380,"千種区",50,"女性",2,99,99,99,"",136,"",4,"",234,"",1,13,"",129,"","99.0"],
    [381,381,"中川区",50,"男性",1,1,1,6,"",1,"",5,"",146,"",1,123,"",1,"","99.0"],
    [382,382,"昭和区",50,"女性",2,99,99,99,"",13,"",5,"",358,"",1,12,"",1,"","99.0"],
    [383,383,"緑区",40,"男性",1,2,99,99,"",13,"",124,"",124,"",1,123,"",129,"","　マイナカードで住民票などをコンビニで取れるようにして欲しい。\n市長の偏見で制限をかけないでほしい。"],
    [384,384,"南区",50,"男性",1,2,99,99,"",2,"",1,"",127,"",2,99,"",129,"","99.0"],
    [385,385,"守山区",60,"女性",1,1,2,2,"",13,"",24,"",28,"",1,123,"",129,"","99.0"],
    [386,386,"東区",70,"女性",1,1,1,6,"",135,"",1,"",247,"",2,99,"",189,"","　高齢の友人たちは、パソコンも、スマホも使えません　　スマホは、電話変わりです\n「コロナワクチン1回目」の申込みの時、電話が繋がらず、困っていた友人で、パソコン持っている人には、訪問したり\n遠方の人には、同じ画面を開き、申込みのお手伝いしました\n\n電子申請サービスも、この先超高齢時代になり、窓口まで行かなくて良いオンライン化ですが、利用できるのが高齢市民全体の何％位でしょうか"],
    [387,387,"緑区",70,"男性",1,1,2,2,"",35,"",1,"",248,"",1,12,"",289,"","　便利・効率をあまりにも追求すると情報漏洩等の事故が起きるリスクが高まる気がする。安全対策を徹底してほしい。"],
    [388,388,"北区",30,"男性",2,99,99,99,"",139,"行政の効率化によってひいては税金の使い方の効率化につながる(願望も含めて)",14,"",1210,"転出、転入にかかるすべての手続き",1,123,"",124,"","　DXは手段であって、目的ではないと思いますが、目的は何なのでしょうか？どんな目的のためにどこまでDXを進めるのかビジョンやゴールがどこにも設定されてないように見えます。\n\n(DXには反対ではなく、進めるべきだと思います。その上での意見です。)"],
    [389,389,"熱田区",60,"男性",2,99,99,7,"知りませんでしたので、「広報なごや」などでもっと周知してほしい。",134,"",14,"",24610,"市からの各種の通知書（住民税、固定資産税、国民年金）などの郵便物のオンライン化",1,123,"",129,"","　Ｑ7　でも回答記載しましたが、行政の郵便物をオンライン化で閲覧できれば行政側の負担や費用が軽減できます。"],
    [390,390,"東区",60,"女性",1,2,99,99,"",1356,"",234,"",245678,"",2,99,"",237,"","　他府県に本籍があっても戸籍謄本取り寄せなど手続きが出来るようにしてほしい。"],
    [391,391,"中区",70,"男性",1,2,99,99,"",3,"",1,"",4,"",2,99,"",3,"","99.0"],
    [392,392,"南区",30,"男性",2,99,99,99,"",1,"",15,"",78,"",2,99,"",12348,"","99.0"],
    [393,393,"中川区",50,"女性",2,99,99,99,"",123469,"役所に出向く事が難しい人も、自宅から申請ができるのはとてもいい",15,"",245,"",1,4,"WAON",149,"","　高齢者はネットに疎いなど、オンライン環境のない方も多いです。子世代が手伝わないといけないという負担も増えます。高齢者対策も考えて頂きたいです。"],
    [394,394,"西区",30,"女性",1,1,2,12,"",12356,"",15,"",12345678,"",1,123,"",123456789,"","99.0"],
    [395,395,"緑区",30,"女性",2,99,99,99,"",1356,"",4,"",137,"",1,123,"",148,"","99.0"],
    [396,396,"北区",70,"男性",1,2,99,7,"スマホ教室を開いてほしい",9,"デジタルは苦手だ。",14,"",4678,"",2,99,"",79,"","　年配者を対象とした、スマホ教室を開いてほしい。"],
    [397,397,"天白区",70,"男性",1,1,1,2,"",13,"",1,"",28,"",2,99,"",136,"","　以前、問い合わせ先の担当部署のメールアカウントに送信させていただきましたが全く返信がいただけませんでした。後日その部署に行ってメールについて伺ったら返信できない(しない？)という回答をいただきました。基本的にはメールでの問合せは難しいと思いました。メール送信して返信いただけなかったのは東大と名古屋市で、その他の官庁では何らかの返信をいただけました。今回のテーマとは関係ないかと思いましたが最後のアンケートということで記入させていただきました。毎回、的外れな回答でご迷惑をおかけいたしました。"],
    [398,398,"守山区",30,"男性",1,1,1,4,"",234,"",15,"",18,"",2,99,"",28,"","99.0"],
    [399,399,"東区",70,"男性",1,1,1,1,"",136,"",124,"",478,"",1,12,"",1237,"","　コロナ接種に関する予約手続きが、詳しすぎて、わかりにくかった。健康に関することなので、詳しいのは理解できるが、説明や手続きの簡潔版、簡略版を設けて欲しい。全部説明を読まないと、次に進まない方法は、改善してほしい。"],
    [400,400,"中川区",20,"女性",2,99,99,99,"",13,"",14,"",2,"",1,13,"",1,"","99.0"],
    [401,401,"瑞穂区",70,"女性",1,1,2,12,"",123,"",15,"",2,"",1,123,"",124,"","99.0"],
    [402,402,"中区",70,"女性",2,2,99,99,"",2,"",1,"",9,"",2,99,"",368,"","99.0"],
    [403,403,"南区",60,"女性",1,1,1,6,"",36,"",15,"",28,"",1,123,"",9,"","99.0"],
    [404,404,"天白区",60,"女性",1,1,1,1,"",123,"",14,"",28,"",1,3,"",18,"","　他の市町村ではすでに電子決済等導入しているところがあるのに名古屋市は遅れていると感じました。\n家に居ながらにしていろいろな手続きができれば窓口の混雑も解消されるので、どんどん進めてもらいたいです。"],
    [405,405,"緑区",60,"女性",1,2,99,2,"",13,"",14,"",8,"",1,12,"",378,"","　特に無し"],
    [406,406,"西区",70,"女性",1,1,2,12,"",123,"",15,"",57,"",2,13,"",89,"","99.0"],
    [407,407,"中村区",60,"男性",1,1,1,12,"",1234,"",135,"",1268,"",1,123,"",12589,"","　住民票、戸籍謄本など各種証明書の電子申請とコンビニ端末等24時間利用可能な端末での受け取りを推進してほしいと思います。"],
    [408,408,"東区",40,"女性",1,1,1,12,"",235,"",15,"",128,"",1,123,"",124,"","99.0"],
    [409,409,"港区",50,"男性",1,2,99,99,"",13,"",14,"",128,"",1,123,"",12,"","　DXの推進は、関連する所は足並みを揃えて実施して欲しいです。一方はオンラインでも行き着く先がマニュアルでは利便性が半減します。言葉に踊らされる事なく、早期の実現を期待してます。"],
    [410,410,"西区",50,"女性",1,2,99,99,"",13,"",24,"",18,"",1,123,"",128,"","99.0"],
    [411,411,"緑区",20,"女性",1,2,99,5,"",146,"",4,"",26,"",1,23,"",3,"","99.0"],
    [412,412,"守山区",20,"男性",2,99,99,99,"",13,"",14,"",124,"",1,2,"",125,"","99.0"],
    [413,413,"天白区",20,"女性",2,99,99,99,"",236,"",14,"",24,"",1,12,"",128,"","99.0"],
    [414,414,"東区",40,"男性",2,99,99,99,"",8,"",15,"",2,"",1,12,"",12,"","99.0"],
    [415,415,"中村区",20,"男性",2,99,99,99,"",136,"",124,"",124,"",1,123,"",18,"","99.0"],
    [416,416,"守山区",70,"男性",1,2,99,99,"",19,"利用しようとしたが、名古屋市のDXが他の自治体に比べて大幅に遅れており使えなかった",125,"",127,"",1,123,"",25,"","　安倍内閣の「森友問題」に象徴されたように、紙の公文書でさえ破棄したり改竄して政府の情報管理に対する姿勢に国民の不信感はまだまだ大きい。それは自治体でも同様ではないかとの疑念が市民には根強い。デジタル化が進めば、そうした不信感は払拭できるだろうか。一方、個人情報の漏洩については公的機関であってもその可能性が常にある。漏洩が意図的であろうとなかろうと結果責任は、極めて大きい。罰則の強化は法律行為なので国の責任だが、自治体条例でも漏洩の責任追及の義務と罰則強化を図られないだろうか。マイナンバー制度の政府の強権的な進め方には抵抗感がある。政府への不信感が十分に払拭されない限り、自治体がDXに率先、先走る必要はない。進めるにしても息の詰まるような管理社会とならないよう役所の自己点検と反省、世論を踏まえつつ慎重にしてほしい。"],
    [417,417,"港区",10,"男性",2,99,99,99,"",13,"",15,"",2,"",1,123,"",124,"","99.0"],
    [418,418,"名東区",20,"女性",2,99,99,99,"",1,"",14,"",48,"",1,3,"",14,"","99.0"],
    [419,419,"天白区",20,"女性",1,2,2,5,"",25,"",14,"",123,"",1,123,"",125,"","99.0"],
    [420,420,"守山区",50,"男性",2,99,99,99,"",139,"担当職員の負担経験に繋がり、最終的に行政サービスの向上につながる",15,"",28,"",1,123,"",249,"","　Q7【※必須】あなたは、行政手続のうち何に関する手続がオンラインでできたら良いと思いますか。（選択は３つまで）\n\nこれに関係しますが、飛騨高山から名古屋に引越して一番驚いたのが「マイナンバーカード」が使えないことです。住民票一枚を取得するために、わざわざ区役所の開設時間に合わせて、窓口に並ぶことになるとは思ってもいませんでした。名古屋市民は相当不便な思いをされていることでしょう。行政のオンライン化も大切ですが、せめて他の街と同様のサービスを提供することが行政の責任と考えます。"],
    [421,421,"港区",50,"女性",1,1,1,13,"",16,"",4,"",78,"",1,1,"",18,"","　オンライン講座を増やしてほしい。"],
    [422,422,"緑区",20,"男性",2,99,99,99,"",134,"",135,"",237,"",1,12,"",238,"","　名古屋市での生活が快適になるのであればどんどんDXの推進に取り組んでほしい。"],
    [423,423,"天白区",20,"女性",2,99,99,6,"",13,"",4,"",18,"",2,99,"",178,"","　特になし"],
    [424,424,"緑区",40,"女性",2,99,99,1,"",134,"",15,"",124,"",2,99,"",289,"","99.0"],
    [425,425,"名東区",20,"男性",2,99,99,99,"",146,"",15,"",12,"",1,1234,"クイックペイ",12,"","99.0"],
    [426,426,"守山区",50,"女性",2,99,99,99,"",134,"",14,"",245,"",1,12,"",124,"","99.0"],
    [427,427,"中村区",70,"男性",1,2,99,99,"",125,"",1,"",127,"",1,12,"",145,"","　オンライン化は速くて便利ですがカタカナ語が多く分かりにくい。（83才）"],
    [428,428,"昭和区",20,"男性",1,1,1,6,"",234,"",14,"",258,"",1,123,"",146,"","　高齢者を置いてけぼりにさえしなければ、非常に良い取り組みだと感じます。"],
    [429,429,"中川区",60,"男性",2,2,99,6,"",35,"",14,"",12,"",1,123,"",12,"","　通常から行政とのかかわりが少なく申請や手続きを行うことがあまりないので、DXの推進は個人的には現時点で恩恵を感じられない。しかし社会の風潮としてあたりまえになっていくかと思う。"],
    [430,430,"北区",20,"女性",1,1,1,12,"",345,"",4,"",123,"",1,13,"",19,"","　マイナンバーがあればコンビニで戸籍が取れるようにして欲しい。以前住んでいた市では使えて便利でした"],
    [431,431,"南区",30,"女性",1,1,1,2,"",123,"",5,"",123,"",1,123,"",129,"","99.0"],
    [432,432,"港区",60,"女性",2,2,99,99,"",3,"",4,"",2,"",1,123,"",12,"","99.0"],
    [433,433,"港区",30,"女性",2,2,2,12,"",12,"",14,"",1234,"",1,123,"",14,"","99.0"],
    [434,434,"天白区",40,"男性",1,1,1,12,"",13,"",14,"",28,"",1,123,"",15,"","99.0"],
    [435,435,"緑区",70,"女性",2,99,99,99,"",13,"",5,"",28,"",1,123,"",17,"","　スマホやパソコンを使いこなせない人たち（高齢者等）にとっては関心が薄い問題だと思う"],
    [436,436,"緑区",30,"女性",1,1,1,12,"",16,"",14,"",123,"",1,123,"",124,"","　マイナンバーカードで、住民票などが取れるのを名古屋市は、導入していません。すごく不便です。\n他の市では、殆ど導入しています。\n大都市も導入しているので、負けないでください。\n市役所関連が、世の中からすごく遅れをとっており、未だに書いて申請するものが多いです。\n全て無駄なので、一日でも早くオンラインで、色んなことができるよう願っています。"],
    [437,437,"港区",20,"女性",2,99,99,99,"",136,"",14,"",123,"",2,2,"",148,"","99.0"],
    [438,438,"北区",60,"女性",2,99,99,99,"",136,"",14,"",246,"",1,123,"",123,"","99.0"],
    [439,439,"名東区",40,"女性",2,2,2,15,"",134,"",14,"",235,"",1,1,"",126,"","99.0"],
    [440,440,"天白区",70,"男性",1,1,1,2,"",135,"",15,"",248,"",1,13,"",2310,"町内会レベルの情報化（たとえば回覧板に代わる情報発信など）","99.0"],
    [441,441,"天白区",30,"女性",2,99,99,99,"",134,"",14,"",12,"",1,13,"",148,"","　デジタル化で、役所の無駄な待ち時間がなくなればいい。"],
    [442,442,"北区",60,"女性",1,1,2,7,"具体的なことは記憶にないが、使いにくいねと家族と話したことは覚えている",3,"",15,"",78,"",1,123,"",2,"","99.0"],
    [443,443,"中村区",50,"男性",1,1,2,12,"",13,"",15,"",1248,"",1,123,"",12,"","　早急に出来るものを増やして欲しい。"],
    [444,444,"天白区",50,"女性",1,2,99,99,"",134,"",15,"",468,"",1,13,"",128,"","　セキュリティに関して不安の無いよう進めていただきたい。"],
    [445,445,"天白区",20,"男性",1,1,1,7,"ネーミングが分かりにくい",3569,"名称が分かりにくい（何をするページか一目でわからない）",15,"",128,"",1,123,"",126,"","99.0"],
    [446,446,"千種区",50,"男性",2,99,99,99,"",1,"",15,"",12,"",2,99,"",24,"","99.0"],
    [447,447,"昭和区",30,"女性",2,99,99,6,"",2,"",4,"",2,"",1,123,"",1,"","99.0"],
    [448,448,"北区",60,"女性",2,99,99,99,"",13,"",4,"",2,"",1,12,"",12,"","99.0"],
    [449,449,"東区",40,"男性",1,2,99,99,"",134,"",24,"",12,"",1,123,"",14,"","99.0"],
    [450,450,"中村区",60,"女性",1,1,2,16,"",23,"",6,"",210,"",2,99,"",6,"","99.0"],
    [451,451,"守山区",40,"女性",1,1,1,12,"",3,"",15,"",28,"",1,123,"",13,"","　特になし"],
    [452,452,"中村区",70,"女性",1,1,2,125,"",13,"",1,"",258,"",2,99,"",278,"","99.0"],
    [453,453,"千種区",20,"女性",1,2,99,99,"",14,"",14,"",127,"",1,123,"",18,"","99.0"],
    [454,454,"西区",40,"女性",2,99,99,99,"",23,"",2,"",257,"",1,123,"",368,"","　とにかくわかりやすいシステムであって欲しい。\n例えば金鯱マネーのデジタルに不慣れや苦手な人には手間にかかる操作だったと思います。\nどんな人にも簡単シンプルでわかりやすい流れであって欲しいです。"],
    [455,455,"港区",50,"女性",1,1,1,2,"",12,"",14,"",8,"",1,1,"",3,"","　オンライン化は年配の方には分かりにくいので、窓口での対応も必要だとおもいます。\nまだ、クレジットカードの番号を入力するのが、情報が漏れないか心配です。"],
    [456,456,"西区",50,"男性",1,2,99,99,"",135,"",15,"",126,"",1,123,"",129,"","　マイナンバーを使えば間違いなく個人が特定できるから、全部の手続でオンライン化を進めてもらいたい。特に戸籍や住民票の取り寄せは定額小為替購入など手間と費用がかかるから、早急にネットで支払いまで完結できるようにしてほしい"],
    [457,457,"緑区",20,"男性",1,2,99,99,"",123,"",15,"",124,"",1,123,"",456,"","99.0"],
    [458,458,"熱田区",40,"男性",2,99,99,99,"",124,"",1234,"",248,"",1,123,"",8,"","99.0"]
]}